The widget
- Anonymous visitors and identified usersWhat changes once your site says who someone is.
- Brand colour and logoPick one colour. Everything else is worked out from it.
- How long changes take to appearAbout a minute for the widget. Your help centre is immediate.
- Identifying logged-in usersTell HeyThula who your signed-in users are, without letting anyone forge it.
- Install the widget on your siteOne snippet, on every page you want the widget.
- Light, dark and automatic themesAutomatic follows each visitor's own device, not your site.
- What the widget saysFour pieces of wording, each shown somewhere different.
- When nobody is onlineThere are no opening hours — only whether you can reply later.